Description

Overview

Overview

The Club at Ibis is a private golf community in West Palm Beach, FL. Here are some of Ibis's amazing amenities:

• Three beautiful 18-hole Jack Nicklaus family designed golf courses.
• 20-acre practice facility with double-sided driving range with awnings and three short game areas.
• Ibis is the first Florida club to feature TopTracer Range technology on driving range.
• State-of-the-art Golf Equipment Fitting and Instructional Studio that includes Flight Scope technology and a SAM Putting Lab.
• Martin Hall, Director of Golf Instruction has been part of the Ibis team since 1998 hosting Ibis Golf Academy.
• 110,000 rounds of golf played annually
• 200+ tournament events held annually
• Four uniquely themed dining outlets; buffet, fast-casual, upscale bistro, and fine dining.
• Private dining rooms, a Chef's Table, and Banquet space to accommodate groups up to 500+ guests.
• 15 Hydrogrid tennis courts, one hard court, and six pickleball courts.
• Sports Complex houses a contemporary fitness center, luxury spa, bistro-style restaurant, zero-entry resort-style pool, 25-yard lap pool, kiddie pool, and Jacuzzi.

CoEd, furnished housing available for $175/week (including all utilities). Free transportation to/from Ibis if residing in company housing.

One weekend day off per week.

Paid incentives to play golf with members and guests.

Awesome work environment!

In addition to the benefits listed above, employees are eligible for a $3,000 bonus if employment is fulfilled through April 26, 2026. Ibis offers full practice privileges, company issued uniforms, one complimentary meal per shift, paid $4 per grip for club repair, as well as Jr. clinic income.

Ibis offers a structured professional development program working with some the industry's best: Ibis's team of: Director of Golf, Director of Instruction, Martin Hall, PGA, Head Professional, Director of Retail and our Club Fitters to learn all aspects and levels of the golf operation.

Experience Required

PGA Associate or PGA Class A in good standing

Essential Responsibilities

Summary

The position assists with daily golf operations, including monitoring and tracking of play, protecting and controlling assets, assisting with merchandising functions, tournament functions, course set-up, proper and timely placement of member tee time requests, along with other professional services to ensure an exceptional golf experience. Provides world class customer service to all members and guests. Will train in all operations of the Golf Department.
Essential Duties and Responsibilities

Delivers The Ibis Experience™ for members and guests by demonstrating the Ibis Common Purpose, Core4 (core values), and Service Principles on a daily basis.

Trains on the duties of the various operations of the Golf Department; including retail/merchandising, tournaments, and golf equipment and fitting center.

Assists the Tournament and Retail Managers with tournament set up, tournament pace of play (as needed) and retail event set up.

Anticipates needs, identifies potential problems and implements solutions before the problem becomes an issue.

Controls and manages play, ensures all Club policies and procedures are adhered to on a daily basis. Enforces all Club rules and regulations including the dress code.

Performs daily placement of tee time requests and implements changes to tee sheets as needed via the Chelsea System. Provides instruction to members in the proper use of the Chelsea System.

Checks in golfers and collects appropriate fees. Accurately performs opening and closing procedures at the start and end of each day.

Assists the Lead Assistant/Tournament Operations with the administrative set up and wrap up of an event (Golf Genius, Credit Book, and Ghin).

Assists the Lead Assistant/Golf Equipment Fitting Center with the administrative duties such as books fittings, conducts inventory, receives and processes members' orders.

Actively pursues the requirements of PGA/LPGA membership and maintains an active classification in The PGA of America and/or LPGA.

Other Functions

• Oversees course set up and marking of facility prior to all tournaments (tee box locations, hole locations, boundaries, food & beverage, starting tents).
• Provides members and juniors golf instruction during clinics.
• Assists members and guests with merchandise inquiries. Provides product knowledge of all golf shop merchandise. Communicates ability to special order from all of our vendors.
• Attends meetings as advised, to obtain updated information regarding the Golf Operations department.
• Advises supervisor of any member/guest complaints so they can be immediately and professionally resolved.
• Promotes all Club activities and services, along with upcoming events.
• Maintains a clean, efficient work environment throughout the entire golf operation.
• Provides members with club repair/grip service.
• Plays golf with members, as time permits.

This position guide does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested.