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HEI Hotels and Resorts
Washington, DC, United States
23 days ago
HEI Hotels and Resorts
Washington, Dist. Columbia, United States
23 days ago

Description

About Us:

Preserved in the duality between the gravitas of our namesake, the 4th President of the United States, James Madison, lightened with a dash of the First Lady Dolley’s wit, energy, and levity. The Madison is brightened by a warm and welcoming lobby filled with the spark of Washington’s fabled never-ending energy. Our team is one of passionate individuals looking to create an exceptional experience for our guests. 

We are committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Personal time programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Overview:

Create the desired conference experience and meet clients' needs through active communication, planning, and team leadership.

  • An understanding of both monthly forecasting and the annual budget process. 
  • Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. 
  • Optimize room rental charges. 
  • Consistently participate in the re-booking of repeat business by having a track record of long term client relationships. 
  • Actively participate in industry related organizations (NACE, MPI). 
  • Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. 
  • Comfortable with hotel site inspections and client presentations. 
  • Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. 
  • Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. 
  • Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. 
  • Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. 
  • Excellent knowledge of computers, specifically Delphi, Word and Excel. 
  • Monitor group room blocks and pick up, generate detailed resumes for the operating departments. 
  • Ability to work with outside vendors to ensure client satisfaction for all events/groups.
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.


Requirements

  • Prior experience in the field of hospitality with specific experience in catering sales is essential.
  • Minimum of 1 year within the Hospitality Industry required. 
  • Must have experience at a similar size and quality hotel. 
  • High School Diploma required; Bachelor's Degree preferred. 
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. 
  • Knowledge of sales skills, revenue management, training, and motivation of peers. 
  • Knowledge of hotel features, benefits, and competing hotels within the market. 
  • Ability to execute appropriate action plans. 
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Job Information

  • Job ID: 63808741
  • Location:
    Washington, Dist. Columbia, United States
  • Position Title: Senior Conference Services Manager - The Madison
  • Company Name For Job: HEI Hotels and Resorts
  • Job Function: Experienced Management /Professional
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Required Travel: 0-10%

Please refer to the company's website or job descriptions to learn more about them.

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